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Twitter as an Affiliate Network Support Tool

Posted by Shawn Collins on February 6th, 2009 | 0 Comments

I mentioned the other day on the Cast of Geeks podcast that I posted a message to Twitter to @clickbank to let them know somebody was repeatedly spamming me about an offer.

At the time, I was glad that they had responded quickly and courteously about the matter.

And then I was happily surprised that they followed up later that day via Twitter and more elaborately with an email to confirm that they’d handled the issue.

Here is a quick recap of the complaint and response on Twitter.

Shawn's first message to ClickBank about a spammer

Initial response from ClickBank to Shawn on Twitter

Shawn's response to ClickBank

ClickBank solves the problem

Shawn thanks ClickBank for the quality service

Other affiliate networks should take note – ClickBank is doing a nice job leveraging Twitter to assist affiliates, and their fast, efficient support is out there for other affiliates to see.

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