Performics Provides a Make Good to Affiliates

I just got a note from Performics that they are going to make a one-time bonus payment to affiliates to account for some unexpected downtime on December 8, 2007.

Performics will be paying out a one-time bonus of 10% based on affiliate commissions generated on Saturday, December 15, 2007.

As you know from previous communications, DoubleClick Performics experienced a system outage on Saturday, December 8, 2007 due to an inadvertent complete loss of power in the DoubleClick Thornton, Colorado data center.

In light of the service disruption, DoubleClick Performics decided to do something special for its Affiliate Publishers and will pay a one-time bonus of 10% based on affiliate commissions generated on Saturday, December 15, 2007. Such bonus will be equal to 10% of the commissions earned during the entire day by an Affiliate Publisher and will be reflected in the January payment statement.

We are hopeful you view this as a reflection of our commitment to your success, and the success of our Affiliate Marketing business.

We appreciate your valuable contribution.

The DoubleClick Performics Affiliate Team

Kudos to Performics on this move. I’ve seen similar instances from networks and merchants in the past where downtimes were ignored and affiliates were left with a loss.